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Password Reset Notification


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#1 Infestation Updates

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Posted 19 November 2013 - 03:31 PM

As a continued approach to keep game accounts secure and provide peace of mind to our customers we have implemented new security measures and procedures. As a result we have had to reset all game passwords.

 

To change your password please use the following link: https://account.infe...t/pwdreset1.php

 

IMPORTANT NOTE: If you log in through your Steam account changing your password is not necessary.

 

Having issues? Check the Reset FAQ below:

 

FAQ

 

Q: My password is reset what do I do?

A: Use this link to change your password. Make sure you enter the same email you use to log into the game. https://account.infe...t/pwdreset1.php

 

Q: What do I do if I do not have my original serial key?

A: You will need to contact http://support.xsolla.com/ to obtain your serial key. You will need to have access to the original email address used to purchase the game. 

 

Q: I bought the game through Steam, how does this affect me?

A: If you use Steam to launch your game you will not be affected. You will not be asked to change your password. If you are launching the game without Steam, you will be asked to change your password at your first log in.

 

Q: Nothing is working for me what do I do?

A: Submit a ticket to our support site http://support.infestationmmo.com/ Please ensure that you include as much information about your account that you have (Purchase email, Log in email, serial key, Character names). When submitting the ticket you must select the category “Password Reset Issue”

 

Thanks for your patience with this process!

 

***** 11/25/2013 - NOTE FOR STEAM USERS: Password reset will be disabled for Steam users and fixed within the hour. This should fix you not being able to launch. 



#2 Kirchesch

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Posted 19 November 2013 - 04:25 PM

ok tnks
Read this: http://forums.infest...h-this-in-game/



#3 NoobAccountant

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Posted 19 November 2013 - 05:38 PM

9


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#4 konnelius

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Posted 19 November 2013 - 05:43 PM

this one was well needed.



#5 ̶P̶U̶N̶K̶

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Posted 19 November 2013 - 05:47 PM

Nooo Kewk. I dont remember the email and serial of my account. 


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#6 AG3NT

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Posted 19 November 2013 - 05:49 PM

Reset password doesn't work for me - submit a support ticket you say?

Still no reply from 3 months ago for a support ticket I submitted so how am I suppose to log in now????  Wait more than 3 months for a reply from support????

I have 5 accounts and 3 private servers I play with and now all useless and now apparently stuff stolen from my GI.

 

THANK YOU.



#7 AG3NT

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Posted 19 November 2013 - 05:50 PM

DUPLICATED....



#8 DDongGaming

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Posted 19 November 2013 - 05:52 PM

FUCK YOU MUDA FUCKA!


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#9 B0RZ95

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Posted 19 November 2013 - 05:53 PM

this is the best news of all time


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#10 Rainbow sunshine

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Posted 19 November 2013 - 05:53 PM

Can you please make a "remember me" button so I don't have to type in my password since you forced me to disown my convenient 6 letter one.?



#11 Papi Chase

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Posted 19 November 2013 - 06:04 PM

Good update except the 200 slots.


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#12 felimarcuzzi

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Posted 19 November 2013 - 06:09 PM

i love it kewk!!!! now hackers will be MAD BROOO hahahaha !!!!!!



#13 megakiller111

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Posted 19 November 2013 - 06:12 PM

u cant be kidding me right?



#14 Ketchupzz

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Posted 19 November 2013 - 06:15 PM

Awesome! thanks for that!


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#15 ScarsOftime

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Posted 19 November 2013 - 06:38 PM

Good update. HAHAHAHA stupid loot hoarders gonna have to actually play the game now huh? :)



#16 BIXA Demakiing

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Posted 19 November 2013 - 06:41 PM

Game laggs hard... typical usseles patches


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#17 matheuswarz

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Posted 19 November 2013 - 06:50 PM

YOU GUYS ARE THE MOST EVER ULTIMATE AMATEUR'S DEV'S IVE EVER SEEN IN MY ENTIRE LIFE ! 



#18 fabiovtec

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Posted 19 November 2013 - 07:00 PM

Nooo Kewk. I dont remember the email and serial of my account. 

How do you login? looooool

 

ps: lots of guys that bought hacked accounts crying....ahahaha



#19 felimarcuzzi

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Posted 19 November 2013 - 07:34 PM

How do you login? looooool

 

ps: lots of guys that bought hacked accounts crying....ahahaha

 i hope all hackers get OWN now :)



#20 Dok5T4

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Posted 19 November 2013 - 08:06 PM

unbann my steam acc now its banned for some stupid dup login ----player name : bushr4ng3r  surport ticket given




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